Well then, what would you do as the worlds biggest online auction company? Take care that your customers stay satisfied and ensure reliable online services? Well that's a good guess, but eventually it's not really what eBay did.

Sad, but true. The IT department of our university of music not only keeps the technical services at an impressivly insufficient level, they even get worse. I just received an email of their spokeswoman, containing so many technical and syntactical errors, they must have some spent extra time on this foolish act.